Shipping & Returns
EXCHANGE & RETURN
We offer exchange in sizes. If the ordered piece doesn’t fit you, please ship us the piece back with REQUIRED SIZE DETAILS & SIMULTANEOUSLY MAIL US ACROSS AT firstname.lastname@example.org. If you want another product all together, we can offer you a one-time use store credit voucher valid for 3 months provided the piece is unworn and intact with all the tags and labels. Please note that shipping costs are non-refundable and will not account for the amount of the store credit voucher.
We will not entertain exchanges any later than 10 days. If you wish to return/exchange a piece, please send us a mail within 48 hours of receiving your order.
Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, will appear close to the actual product, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.
Please note by purchasing from TEORI you as the buyer agree to our shopping terms, conditions and policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Only regular priced items may be returned, unfortunately sale items are final sale and cannot be returned.
In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.
Shipping charges may vary with the size and mode of consignment.
On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing order, we would normally take 7 TO 10 working days to deliver your order. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
International: We ship worldwide. Please choose your shipping zone while placing your order. Our international shipping charges vary with the size.
Your purchase will be shipped through a reliable courier partner. Please allow up to 3 weeks for your package to arrive. Some areas may take longer depending on customs.
Cancellation will only be accepted if your order hasn't been shipped.
Incase of missing items, the item that is missing needs to be intimated to us via email (email@example.com) within 24 hours from the receipt of the parcel.
Incase of non reporting within the above stipulated time the store shall not entertain any kind of claims, losses or liabilities for what so ever reason.